Breaking News US/Australia ll Amazon sends shopper who ordered headphones a DVD and keyring instead

A shopper who bought £125 AirPods from Amazon was left baffled after he was sent a DVD and then a keyring instead.Ben Lidbury, 33, from Horley, bought the headphones for his fiancé Ellis' Christmas present and had them sent to his workplace in Reigate, Surrey.He expected to find the items he had paid for but to his astonishment he found a DVD of the 1988 children's film My Neighbour Totoro in its place when he opened the package. He made a complaint to Amazon and was told another pair would be on their way. The next day another Amazon parcel arrived containing a keyring. Ben told The Sun: 'It was absolutely mad, this time there was just a keyring inside some plastic sheeting.'I was so confused. Imagine if I had just given it in the box to my girlfriend, and she found that or a children's DVD!'Ben was then asked to send Amazon proof of the items, to prove it wasn't a scam.  They then sent him the AirPods, which he finally received on Thursday. He has described the incident as 'annoying and stressful', adding that 'it just isn't what you want before Christmas'. Ben was given a £10 Amazon voucher as compensation, but was offered no further explanation about how the mix-up could have happened. Share this article Share A spokesman for Amazon UK said: 'We work very hard to deliver on our promise and customer satisfaction is our top priority.'We've notified the right teams internally and will work with the customer directly to make things right.'Amazon have had to deal with a series of similar issues recently, with several customers complaining about receiving different items to what they ordered. One shopper was left horrified this week when Amazon wanted to charge her £10,000 delivery so she would get a gift in time for Christmas.Danielle Long from Carrickfergus in Northern Ireland ordered a £4.99 present which she needed in time for Christmas Day.But she was left stunned when the online retail giant wanted her to pay the extortionate post and packaging fee - which was most likely a glitch in the system. Amazon sends baffled mother nine CUTTLEFISH for her son's Christmas present instead of the £17 Playstation duvet she ordered A baffled mother received nine cuttlefish in place of the £17 Playsation duvet she ordered from Amazon for her son's Christmas present. Katie Tarrant, from Watford, Hertfordshire, shared the bizarre image of the weirdly switched item to Amazon's Facebook page.She received her order on Saturday and was immediately surprised that her 1.2kg item weighed only about an eighth of that.Inside, she was astonished to discover 150g of cuttlefish worth about £8 instead of the duvet.The images about nine chalk white cuttlefish carefully packed in a sealable plastic bag that came in a small cardboard box.Ms Tarrant posted online: 'So ordered my son a PlayStation double duvet set yesterday with Prime to be delivered today.'What I actually had delivered was a bag of Cuttlefish. I'm sure my son will be thrilled with these wrapped up u