Shouldn’t workers have a consumer-grade employee experience?

Imagine the potential if workers have the same intuitive, digital, always-available employee experience they have as consumers. Unfortunately, most face inconsistent, disjointed processes that leave them frustrated. Employees are more engaged and productive when they have a connected, consumer-grade experience when requesting and receiving cross-functional services. The benefits multiply if companies use a persona-based approach to understand and anticipate workers’ specific needs.

This video shows how KPMG Powered Enterprise, Enterprise Service Management, enabled by ServiceNow, can make these experiences real. In the HFS Top 10 ServiceNow Services 2019 report, analysts rank KPMG #1 in enterprise service management. KPMG’s Powered ESM approach streamlines service delivery and turns employees’ ordinary interactions into extraordinary, personalized experiences. Are you ready for what’s next?

#KPMGPoweredEnterprise #KPMGPoweredESM
http://read.kpmg.us/poweredonservicenow