The Sole Broker Episode 67: Top Notch Customer Service

In this episode, we discuss the importance of customer service and what sets us apart from other shops.

38:41@RESHOEVN8R

Hope you guys enjoy this episode! Let us know what are your thoughts in the comment section. Please: like/dislike, share, and subscribe.

Shop with us online:
www.thesolebroker.com
www.thesolebrokerbk.com

Come visit us at either of our locations:
Open 12-8pm Everyday
2110 Richmond Road, Suite J, Staten Island, NY, 10306
Instagram: @thesolebroker

147 Grand Street. Brooklyn, NY, 11249
Instagram: @thesolebrokerbk

Follow us on YouTube: @The Sole Broker

Buy/Sell/Trade/Consignment
We are a buyer for the following items:

Sneaker collections 10 to 100+ pairs

Nike SB's and Dunks

Nike Air Max: 1/90/95/97/98/270 (select styles only)

Rare Air Maxes (Hyperstrike, Tier Zero Releases and Samples):

Retro Jordans (1-14) and other desirable Jordans

All models of Nike Air Yeezy 1 and 2

All Models of Adidas Yeezy 750

All Models of Adidas Yeezy 350 V1

All Models of Adidas Yeezy 350 V2

All Models of Adidas Yeezy 500

All Models of Adidas Yeezy 700 V1, V2, and V3

All Models of Adidas Yeezy 380

BIN Jordan: 2,5,7,9,13

DB Jordan: 3,4,5,6 only

Fear of God Vans

Nike X Fear of God all colorways

Tokyo 5

Shanghai 5

KAWS Jordan 4 (grey and black.)

Fragment Jordan 1

OFF White The 10 Collection

Off White MOMA Air Force 1

Off White Complex Con Air Force 1

Supreme 5’s (all colorways)

Most Colorways of Air Jordan 1's

Most Colorways of Air Jordan 1 Mids

Travis Scott Jordan 4

Travis Scott Jordan 1 High

Travis Scott Jordan 1 Low

Travis Scott Air Force 1 (OG and sail.)

Banned Jordan 1 ( X in the back; not bred)

DON C 2 (blue,tan,arctic orange.)

Sean Wotherspoon Air Max

Asics (rare collabs: Fieg, Packer, Nicekicks, etc)

Runners and New Balance

Human Race NMD

Kobe's

KD's (Select Models)

Kyrie's (Select Models)

Lebrons


Clothing, Bags, and Accessories:

Supreme (box logo, photo tees, North Face Jackets, Pants, bags, accessories, stickers)

Skate Decks



Kaws Figures and Bearbricks

Kaws Prints

Ron English Figures

Takashi Murakami prints and figures

Futura Dos Mil Art and Figures

Modernica Chairs (Select Styles only)

Bear bricks



Bape (shirts, hoodies, accessories)

Off-White (shirts, hoodies)

Vlone

Goyard (bags, card holders, etc)

Palace

Polo Ralph Lauren (select styles only)

Fendi

Chanel

Burberry

Moschino

Louis Vuitton

Gucci

YSL

Balmain

Hermes

Amiri

Kenzo

MCM

Chrome Hearts

Gallery Department

Advisory Board Crystals

Trades

If you are interested in anything listed on our website, and do not have the funds to purchase, we accept trades on all inventory in store and online. (Online trades must be shipped to our store first then we will send out the item/s you requested.)

Consignment

We offer consignment services at our shop. What is consignment? Consignment is when you drop off your items and allow us to sell them. Our consignment rate is 10%. Which means after the item sells you are paid 90% of the sale price and we retain 10% of the sale price.

We only accept consignment for 5 or more items at a time. Single item consignment is not permitted.

Prior to consigning any items at the store, a W9 form is to be completed by the customer as we will be paying you income which is taxable as per law, furthermore in order for our business to claim a legitimate deduction, the W9 form needs to be completed. We need to be in compliance with all tax laws as per state and federal laws.

Payouts are completed 2 weeks following date of sale.

We reserve the right to accept or deny any items for consignment. We are not currently taking any used items on consignment. We also reserve the right to set prices on all items consigned at our store as we are the experts on market pricing.

If you are looking to consign, please bring your items into the store during normal business hours.