Top 10 Business Operations KPIs for Security Integrators | SIA Integration Insights

Want to improve your security integration business? We're back with a new video in our SIA Integration Insights series of videos, design for owners and management and for any entrepreneur who is thinking of opening their own security integrator/security dealer/security installing company business.

In this video, guest John Nemerofsky of SAGE Integration covers the key performance indicators for business operations. You'll learn about these:
1. Staff Utilization Rates
2. Efficiency Rates
3. Job Closeout Margin/Percentage
4. Return Trip Percentage
5. Client Satisfaction Scores
6. Client Retention Percentage
7. Service Calls Per Technician
8. Technician Hours Per Call
9. Average Miles Traveled Per Call
10. Response Time Per Call