Top 10 Tune-ups for Patient Tech Support by PDS

Today’s healthcare organizations are now more than ever face a rapidly increasing volume of Patient Technical Help Desk request.

Proper support is critical in the effort to provide valuable patient engagement, but as the number of applications, devices, and users grow, supporting patients can easily overwhelm your internal IT team and prevent them from supporting physicians, clinicians and other users. Managing this patient technical support services internally can impact quality, cost efficiency, and productivity. Here are 10 tips for improving patient experience and freeing up your IT resources.