Top Retail Trends in 2020

At NRF 2020, we asked retail professionals: “What are the top retail trends in 2020?” From in-store robots and AI to employee engagement and inventory management, hear what technologies and trends they see making an impact.

Learn more in the article - https://smartercx.com/10-hot-retail-trends-in-2020/

In this video you'll hear from:
Sankalp Arora - Chief Robotics Engineer, Co-founder, Gather AI http://gather.ai/
Simon Foster - CEO & Founder, Chatter https://www.chatterresearch.com/
Praveen Gopalakrishnan - Co-Founder & CEO, Snap2Insight https://snap2insight.com/
Alison Zook - Head of Customer Success, Arcade https://workplacearcade.com/

and from oracle retail https://www.oracle.com/industries/retail/
Carla Anderson - Senior Director, Merchandising Strategy
Greg Flinn - Solutions Manager
Rachel Henwood - Sales Consulting Senior Director
Mark Lawrence - Solutions Director, Analytics & Enterprise
Christopher Sarne - Senior Director Product Management Strategy
Antony Wildey - VP Global Omni Channel Sales Consulting

SmarterCX.com by Oracle is the destination for professionals who are building the next generation of customer experience. Here, you can find breaking news, in-depth analyses, expert insights, and useful tools that will empower you to think and work progressively.
https://smartercx.com/

Read “NRF 2020: 3 Emerging Trends in Retail Customer Experience”
https://smartercx.com/nrf-2020-3-emerging-trends-in-retail-customer-experience/

Read “Why the Meat Cutter Is the New Gold Standard of Customer Experience”
https://smartercx.com/unforgettable-episode-38-experiential-retail-trends-and-why-in-person-still-matters-video/

See our Customer Experience Awards and Events in 2020
https://smartercx.com/customer-experience-awards-and-events-in-2020/