Was Virgin Hotels The Worst Launch In Vegas History? What A Hot Mess!

Welcome to MtM #Vegas​​​​​ - Our weekly look at the cool news​​​​​ and happenings in Sin City.

#Virgin Hotels Las Vegas opened this past week with a lot of buzz and a lot of people leaving disappointed. Our friend Rick from Travel on Points was there on opening day. He didn't just attend the grand opening but stayed in the hotel as well. Check out his written review at: https://travel-on-points.com/review-virgin-hotels-las-vegas/

In this MtM Vegas episode, we give a fully detailed #VirginHotels Las Vegas review including what to expect at the property. We also discuss the opening day experience both in the hotel and casino including how they dropped the ball in many ways and what they got right. From not having hotel rooms ready to no pool, it is clear the place wasn't ready for prime time.

Rick will also talk about his overall impressions of the décor including which places got it right and which didn't. With so many operators at Virgin it does sort of feel all over the place, but there were some highlights. Mostly though it seems this launch was messed up in many ways leaving guests unhappy and many wondering how this could have happened.

0:00 Welcome to MtM Vegas
1:59 Virgin Hotels Opening Expectations
3:25 Arriving at Noon on opening day - Room not ready for hours
4:53 The Virgin Hotels Las Vegas pool is a construction zone. The property opened unfinished.
6:50 How Virgin didn’t focused on influencers instead of paying customers.
8:40 Virgin’s hideous hotel hallway carpet & overall chic desert theme
9:45 Virgin Hotels Las Vegas King Chamber Deluxe room impressions and review
12:50 How parts of the room looked unfinished and didn’t deliver on the brand standards
14:20 Virgin Hotels Las Vegas has multiple operators running the hotel, casino, shops and restaurants and it feels a little disjointed.
18:10 Impressions of the varied decor - What is good and what is bad
20:14 Does natural light make a huge difference?
21:10 They tore out the Center Bar and many of the bar top machines
23:45 Highlights of Virgin Hotels and the lowlights of opening night and Rick’s stay
25:25 Is this the worst launch in Vegas history & comparing Circa’s opening to Virgin’s
27:10 Did Virgin Hotels Las Vegas deliver on the brand promise?

Relevant Links:

http://www.mtmvegas.com​​​​​​​​​
https://twitter.com/TravelOnPoints1​ (Lots of Virgin Hotels opening content)