What is the meaning of relationship economy | John DiJulius

Welcome to another expert insight interview of SalePOP!

Here we are interviewing John DiJulius who is redefining customer service in corporate America today. One of the most captivating and charismatic speakers today, John’s keynotes and workshops are used by world-class service companies to provide unforgettable customer service every day. In his high-energy presentations, he uses powerful visuals as he discusses the 10 commandments of customer service and explains how to improve the service aptitude of employees at all levels.

Here we are discussing the following points:

• What is the meaning of relationship economy and what has changed to make that more prominent perhaps than it was before?

• In this disconnected connected world, devices come in the way and we have developed all these ways of being impersonal and unfortunately, a lot of companies latched onto this and thought that this is great and efficient and going to save my money. But then they woke up one day to realize that people wanted something more. What are John DiJulius’s views regarding the same?

• What are some of the ways that organizations can start to perhaps ones have drifted away a little bit can start to rebuild relationships and reintroduce some human element into that interaction with customers?

•What are some of the things that an organization does to ensure that as people come in that they train them and have to be how to engage in the way that brand wants?

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Till then, watch the other helpful videos on the channel and a few of the videos are linked below:

01. What is the importance of Empathy with Nicolas Vandenberghe
Link: https://youtu.be/fue2BxnAz3c

02. Success Takes Root to Grow and Prosper When People Ignite Greatness | Mary Jane
Link: https://youtu.be/Bx9bMg5RdlM

03. How to leverage Podcast Interviews to Boost Your Sales with Jessica Rhodes
Link: https://youtu.be/TGN3eiU5Tyk

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#relationshipeconomy #economy #salerelationship