SmartKarrot - Top 10 Customer Success Podcasts

Learn more about it here: https://www.smartkarrot.com/resources/blog/top-10-customer-success-podcasts/

Through this list of the top 10 customer success podcasts; individuals and organizations can hear from all levels of customer success practitioners and customer experience leaders about the common practices, trends, and more to help increase product adoption, churn management, customer success management strategies, etc.

The top 10 customer success podcasts are:

1. CHURN.FM by Andrew Michael
- Andrew was tired of hearing stories about some magical silver bullet that solved churn for company X. So, he launched Churn.fm which is a podcast for the subscription economy pros to learn how the world's fastest-growing companies are tackling churn and using retention to fuel their growth.

2. Churn it Up! by Aly Mahan
- Churn it up! is a podcast that provides tips and tricks from the best in customer success. It’s perfect for anyone working on the frontline of customer success and for account managers in any SaaS organization. As their slogan goes — this is all CS, no BS!

3. CustomerSuccessManager.com by Adam Joseph
- Customer Success Conversations are a series of podcasts hosted by the founder of CustomerSuccessManager.com, Adam Joseph. On each podcast he is joined by Customer Success executives from all levels who discuss trends that will shape Customer Success in the future.

4. Customer Bliss by Jeanne Bliss
- Jeanne Bliss runs the one Customer Experience Podcast You Can’t Afford To Miss! “Real world, straight talk, and realistic ideas from Customer Experience Leaders around the world.”

5. The Jasons Take On by Jason Whitehead & Jason Noble
- The “Jasons Take On” webinar and podcast series offers fast-paced, insightful, and unplugged conversations with two leading “Jasons” in customer success. Each month they explore a new topic of interest in Customer Success.

6. Value Realized by Nate Fiedler
- In this Customer Success Podcast, Nate Fiedler gathers perspectives from various thought leaders who help shape tomorrow’s strategies and tactics. Value Realized provides great examples on how different professions can deliver more value to their customers.

7. Helping Sells Radio by Bill Cushard & Sarah E. Brown
- The hosts of Helping Sells Radio talk with different experts each week about software adoption, customer success and more. It is perfect for anyone who is looking for insider tips on how to grow their software business using "strategic generosity".

8. Practical CSM by Rick Adams
- Rick Adams uses this podcast to enable CSMs of all experience levels to perform their role to a consistently high quality. One can stream any of the podcasts or download them in MP3 format to listen at leisure.

9. Experience This! by Joey Coleman & Dan Gingiss
- Experience This! is a podcast where you’ll find inspiring examples of customer experience, great stories of customer service, and tips on how to make your customers love you even more.

10. Customer Strategy Podcast by Nils Vinje
- Nils Vinje brings on leaders from many different companies to hear how they approach their customer strategy and then he helps each one maximize their efforts. He uses his tried and tested method to coach each participant toward a stronger, healthier customer strategy.